At Jemtrac Furniture, we aim to provide fast, safe, and reliable delivery for all your furniture needs across Kenya.

Delivery Coverage

We deliver to all major towns and cities across Kenya. Some remote or off-grid areas may have limited delivery options. Please contact us before placing an order if you are unsure whether your area is covered.

Delivery Timeframes

Delivery timelines may vary depending on your location and the item ordered.

  • Delivery timeframes depend on your location but on average it will take 1–3 business days across kenya.

Custom or made-to-order furniture may require more time. If applicable, estimated delivery time will be communicated during purchase.

Shipping Costs

Shipping fees are based on delivery location and the size/weight of the item. The exact shipping cost will be calculated at checkout or communicated during order confirmation.

Order Processing

Orders are processed Monday to Saturday, excluding public holidays. Once your order is confirmed and payment is received, our team will prepare your item for dispatch and contact you with delivery updates.

Important Notes

  • Please ensure someone is available to receive the delivery at the provided address.
  • Inspect the product at the time of delivery. If you notice any damage, notify our team immediately.
  • We are not responsible for delivery delays caused by incorrect address details or unreachable contacts.

For Questions or Delivery Assistance:

Thank you for choosing Jemtrac Furniture. We look forward to furnishing your space with quality and care.